FAQ
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Frequently Asked Questions
Got questions? We have honest, straightforward answers.
At Jeters Handyman Services, we believe that clear communication is just as important as a job well done. Whether you’re looking to mount a new flat-screen TV, fix a stubborn plumbing leak, or finally cross that lingering home repair list off your mind, we want you to feel entirely confident hiring us.
Below, we’ve answered the most common questions our Southern California clients ask about our services, pricing, and scheduling.
If you don’t see your specific question here—or if you have an urgent repair that needs immediate attention—don’t hesitate to reach out. We are always happy to help!
01
General Questions
We handle a wide variety of small-to-medium home repairs, installations, and maintenance tasks. Our most popular services include TV wall mounting, ceiling fan and light fixture installations, faucet and garbage disposal replacements, drywall repair, and smart home setups. If you don’t see your specific project listed, just ask!
Not at all. We happily take on the tiny tasks that larger contractors won’t touch—whether that’s changing a hard-to-reach lightbulb, hanging a heavy mirror, or fixing a door that won’t close right.
Our sweet spot is quick, efficient home repairs and upgrades that take anywhere from an hour to a couple of days. For massive, multi-week structural renovations or major additions, we recommend contacting a specialized general contractor.
02
Services Info
We believe in transparent pricing. Depending on the type of project, we offer either a flat-rate price per job (like TV mounting or faucet swaps) or an hourly rate for multi-task “to-do lists.” We will always give you a clear estimate before any work begins so there are no surprises on your final bill.
We can do either! If you’ve already purchased a mount, we will gladly install it for you. If you aren’t sure what to buy, let us know the size of your TV and whether you want it to tilt, swivel, or sit flat against the wall, and we can supply a heavy-duty, high-quality mount for the job.
Yes. We offer clean cable management solutions. Depending on your wall setup (drywall vs. plaster or concrete), we can route the cables safely behind the wall using in-wall power kits so your setup looks completely seamless and professional.
We specialize in everyday residential plumbing repairs and upgrades. This includes replacing outdated or leaking kitchen and bathroom faucets, installing new garbage disposals, fixing running toilets, replacing supply lines, and swapping out showerheads.
Absolutely. A huge part of our business is coming in to correct minor plumbing installs that didn’t go quite right. We will diagnose where the seal or connection failed and get it fixed securely. (Note: For major main line breaks or whole-house repiping, you will want a specialized master plumber.)
Yes. We safely replace loose, outdated, or broken outlets and switches. We can also upgrade your kitchen and bathroom outlets to GFCI outlets (the ones with the reset buttons) to bring your home up to modern safety standards, or install smart dimmers that connect to your phone.
Yes. Installing a ceiling fan requires a heavy-duty, fan-rated electrical box to safely support the weight and movement of the fan. We will inspect your current ceiling box, upgrade it if necessary, safely handle the wiring, and ensure the fan is perfectly balanced so it doesn’t wobble.
That is our specialty. Whether it’s an accidental hole from a door handle, a cutout from a previous plumbing repair, or a water stain, we don’t just patch the hole. We carefully match the existing wall texture (like orange peel or knockdown) and paint over it so you’d never know a hole was ever there.
We love helping clients refresh their spaces! We handle mid-sized remodeling projects like updating a bathroom vanity and mirror, installing new backsplashes, putting up trim or crown molding, and painting accent walls or entire rooms.
03
Emergency Questions
While we don’t handle life-threatening emergencies (always call 911 for those!), we consider a “handyman emergency” to be any sudden home issue that causes active property damage or leaves your home unsecure. Common examples include:
1. Active, un-stoppable pipe or faucet leaks threatening your floors or ceilings.
2. A broken window or exterior door that leaves your home open to the elements or intruders.
3. A sudden drywall collapse or sagging ceiling due to hidden water damage.
4. A broken garbage disposal that is actively backing up dirty water into your kitchen sink.
For active emergencies, we prioritize your call. Because we cover a wide Southern California radius (Orange, Riverside, and San Diego counties), our exact arrival time depends on where our trucks are currently located. However, we typically respond to emergency text messages or phone calls within 15 to 30 minutes to give you an immediate ETA or guide you on how to minimize damage (like shutting off your main water valve) while we are en route.
Yes. To dispatch a technician immediately outside of our standard scheduled calendar, or for late-night/weekend responses, an emergency diagnostic or dispatch fee applies. We will always communicate this rate clearly over the phone or via text before we drive out so there are no surprises.
For plumbing leaks: Locate your home’s main water shut-off valve (usually near the street or where the main water line enters the house) and turn it clockwise to stop the flow of water.
For electrical issues: If an outlet is sparking or smells like it is burning, go to your main electrical panel and flip the breaker corresponding to that room to the “OFF” position.
Document it: Take a quick photo of the issue for your insurance company before any cleanup or temporary repairs begin.
